Delete Your Account

Option 1: Delete from within the app

This is the fastest way, and it deletes your data straight away:

1. Open the Think in Numbers app and sign in.
2. Tap your picture (or the profile icon) in the top corner to open Profile.
3. Tap Account, then Delete account.
4. Tap Email me a code. We send a 6-digit code to the email address of your account. Enter it and tap Verify code.
5. Type the phrase shown on screen, then tap Delete forever. Your account and data are removed right away.

Deleting your account does not cancel your subscription. Cancel it in your App Store or Google Play account settings.

Option 2: Request deletion by email

If you no longer have the app installed, email us at contact@thinkinnumbers.co from the email address associated with your account, with the subject "Account Deletion Request". We will verify your request and delete your account within 30 days.

What gets deleted

When your account is deleted, we permanently remove:

• Your account and sign-in details
• Your profile (name, username, profile picture, date of birth, country, gender and settings)
• Your days: the time entries, the words you wrote or said to describe them, and drafts
• Your journals and their pages, your mood and energy check-ins, and the photos and voice notes on them
• Your to-dos and habits, with their streaks and results
• Your week plans
• Your categories
• The notes Zeno keeps about you
• Your activity and change history
• Your notification tokens and the record of notifications sent to you
• Promo codes you redeemed, and the app's own records of your usage

What we may retain

We may retain a limited set of records where we are legally required to do so, such as transaction and billing records for subscriptions, for the period required by applicable law. These records are kept only for legal and accounting purposes and are not used to identify you within the app.

If your account was created from a subscription you bought in the app before signing up, we keep a short record linking that purchase to your email address, so the same purchase cannot be used to create another account. If a photo or voice note cannot be removed from our file storage straight away, we keep only what we need to try again, and it is removed in a later clean-up.

Copies held by our service providers, such as crash reports, usage analytics, emails and backups, are removed on their own schedules rather than at the moment you delete. If you connected an AI assistant, what it already received from us is held by the company that makes it, under its own policy.

Questions

If you have any questions about deleting your account or your data, contact us at contact@thinkinnumbers.co. See our Privacy Policy for more on how we handle your data.